Shipping policy

At Vons Creations.co, we aim to deliver your order safely and efficiently. Please review our shipping information below.

Processing Time

All orders are processed within 3-5 business days after payment has been received. Processing times do not include weekends and public holidays.

Shipping information ( United Kingdom)

we currently ship within the UK only.

Delivery time begins once your order has been dispatched.

Order Tracking

Once your order has dispatched, you will receive an email with tracking information (where applicable).

If you do not receive tracking details. please contact us at vonsceations@hotmail.com

Lost, Damaged, or Stolen Parcels

Vons Creations. Co is not responsible for lost, stolen, or damaged parcels after they have been dispatched. If you parcel is delayed or missing, please contact the courier directly.We will, however, assist you where possible to help resolve the issue.

incorrect Address Information

Customers are responsible for ensuring their shipping address is correct at checkout. If an incorrect address is provided and the order has already been shipped, we may not be able to modify or refund the order.

Contact Us

If you have any questions regarding shipping, please contract us at: vonscreations@hotmail.com